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Service Logistics undertakes an integrated returns and replacement procedure. Initiated from the technical help desk after agreement is made, we will either collect an item or swap it if replacements are required.

Collections are undertaken by a courier or if required with the use of an engineer, either way a full process audit ensures the valuable items are returned.

Swaps are either undertaken with a courier using a secured plastic box to take out the new item and return the replaced item, security seals are deployed both ways. Alternatively a swap can be undertaken using an engineer if technical input is required.


  • Swaps and Collections Courier or engineer delivery and collection.
  • Courier or engineer swap using security sealed tote boxes.
  • Return monitoring and stock management.

Terminal Logistics

Pre Live host testing and integrated returns and replacement procedure

Technical Help Desk

Fully Trained Technicians
Fully operational 364 day a year

Engineer Installations

On site install and training and a team of trained technical support staff


Supplier of terminal consumables including paper rolls, accessories and spares

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Service Logistics
4 Everitt Close, Denington Industrial Estate, Wellingborough NN8 2QE


Call us:

0345 6200000